CANCELATION  POLICY

At Costa Rica Tropcial by D&H, we understand that travel plans can change unexpectedly. To ensure clarity and fairness for all parties, please review our cancellation terms below:

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Cancellations Made More Than 48 Hours in Advance
Cancellations received more than 48 hours prior to the scheduled service will be eligible for a full refund. We appreciate your timely notice, which helps us manage our operations efficiently.

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Cancellations Made Between 24 and 48 Hours in Advance
Cancellations made between 24 and 48 hours before the scheduled service will incur a 50% cancellation fee.

This partial charge covers the preparation and logistical arrangements already underway.

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Cancellations Made Less Than 24 Hours in Advance
Cancellations received less than 24 hours before the scheduled service are non-refundable.

 

By this time, resources and staff have been allocated, and we are unable to recover the costs.

We thank you for your understanding and cooperation. If you have any questions regarding this policy, please do not hesitate to contact us.